The implementation of a N65 charge on remote-on-us ATM withdrawals
recently announced by the Central Bank of Nigeria (CBN) will commence
monday.
Remote-on-us are transactions done by a card holder on another bank's ATM.
Although some bank customers have expressed displeasure over the policy, the central bank had explained that it would, engender competition among banks.
Although some bank customers have expressed displeasure over the policy, the central bank had explained that it would, engender competition among banks.
According to the central bank, the new charge shall apply as from the
fourth remote-on-us withdrawal (in a month) by a cardholder, thereby
making the first three transactions free for the cardholder.
Prior to the amendments in December 2012, the charge used to be N100 on
any remote-on-us withdrawal. But the N100 was removed then so that
people would be encouraged to use ATMs, it had explained.
The CBN also stated that the policy would ensure that customers get
better services from banks. According to the central bank, transaction
volumes at other banks’ ATMs increased astronomically due to the free
cash withdrawal at ATMs.
“The wear and tear as well as the frequency of servicing the ATMs has
increased significantly. Indeed, some customers were beginning to abuse
the use of ATMs through countless withdrawals.
“This development has led to increase in cash transactions, which negates the bank’s cashless policy,” the CBN argued.
Furthermore, the banking sector regulator argued that maintaining ATMs
is expensive as it requires economic incentive for owners to deploy and
maintain the facility.
To the Deputy Managing Director, Diamond Bank Plc, Mr. Uzoma Dozie, the
fee introduced would encourage people to conduct banking transactions
through other channels, such as mobile money and point of sale terminals
(PoS).
According to Dozie, the decision was taken because it was discovered
that as a result of the removal of the charges on withdrawals from other
banks’ ATMs in 2012, a lot of pressure was being put on the ATMs mostly
by customers withdrawing very little amount of money.
“The justification for the policy is to drive people to use other channels such as mobile money, internet banking and PoS,” he added.
“The justification for the policy is to drive people to use other channels such as mobile money, internet banking and PoS,” he added.
On his part, the Managing Director, Financial Derivatives Company
Limited, Mr. Bismark Rewane, said the ATM charge was appropriate.

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